General Terms & Conditions

  • December 2020
  • Goosebump aims to deliver gamification solutions that contribute to an increased awareness with regards to one’s personal and professional life. Users of the service can access the information provided by Goosebump from time to time via (hereinafter referred to as Goosebump). These General Terms and Conditions (hereinafter GTC) govern the use of the Goosebump website and the services provided to Users (or Customers) by Goosebump. (hereinafter “Content”). Goosebump reserves the right to change these GTC at any time. The version of the GTC valid at the time of order placement applies and may not be changed unilaterally for the respective order. Adverse or conflicting terms of the customer will not be recognised. 
  • Access to certain Content is provided free of charge and freely to all Users of the network and does not entail any registration or financial burden, except for the telephone costs of connection to the access point (POP) that the User will correspond directly to the provider of the connection itself. Access to other content is provided against payment. Goosebump has the right to change at any time without notice, at its sole and exclusive discretion, the content and methods of operation and operation of the Service. In using the Contents, the User undertakes to comply with these GTC. 
  • Goosebump reserves the right to suspend or terminate your subscription, without refund, in the event of any breach of these GTC, with or without notice and without further obligation to you.All content on the Site belongs to Goosebump which holds all intellectual property rights (including copyright and database rights). No intellectual property rights contained within may be transferred. Products are available for as long as they can be found in the online shop and/or while stocks last. Product images used for advertising, brochures, the online shop etc. are for illustration purposes only and are not binding.  All information, data, articles, editorial content, software, images, graphics, audio and video files, drawings and, in general, material contained in and published through the “Content” are the property of Goosebump if they are protected by industrial and/or intellectual property laws. The User agrees not to copy, modify, create derivative works from or otherwise dispose of the Contents. Product information available through the website is compiled to be as customer-friendly as possible but is not binding. 
  • Permitted Use - Subscriber may view the Content for personal use on any device compatible with the Site (PC, laptop, tablet or other mobile device) and store the Content on that device for personal use only; a) print individual items for personal use only; It is also reiterated that – in addition to the rights under Swiss law with respect to the limitations of use set forth below – they are of a contractual nature and bind all Users of the Site. Products and prices stated in the website are deemed to constitute offers. However, these offers are always subject to the inability to deliver or incorrect price quotations, both of which lead to contract cancellation. A contract for products or services from Goosebump shall be deemed concluded with Goosebump as soon as an order has been placed by the customer through the website or e-mail (hereinafter referred to as “contract”). Customers are obliged to immediately inspect the delivered or collected products for correctness, completeness and potential transport damage. If the delivery is carried out by a third-party or service partner, the customer must state the defect on the delivery note. The Customer shall inform Goosebump of any defects, or false or incomplete deliveries, immediately after detection thereof and within five calendar days after receipt of the delivery/collection at the latest. 
  • Limitations of use- You may not use the Content for any unlawful purpose or for any purpose other than that indicated in the “Permitted Use” section above unless you have purchased a specific license to use the Content from Goosebump. If you have any questions, you should contact For example, but not limited to, this is not possible: – share your Username and Password with anyone else if you are a Registered User. Sharing your password is a violation of our Terms and Conditions and may result in copyright infringement. Goosebump monitors your use of the Site to detect password sharing;  – copy, publish, republish in full the articles and Content or any information obtained or derived from it;  – copy, publish, republish the titles in any way except as provided in the section “Permitted Use” above; – store or store the Contents to allow access to third parties; – create summaries, extracts or other works derived from the Content, except as provided in the “Permitted Use” section above;  – photocopy or scan copies of articles for other than personal use; – remove the copyright or trademark from any type of Content; – create a database in electronic form or in any other form useful for the preservation of all or part of the Contents. – use or attempt to use the Content outside the parameters of the subscription you have subscribed to as shown on the site 
  • The service provided through the Goosebump website is for information purposes only and should not be construed in any way as a service on which to base any investment decisions. Goosebump is not in a position to verify the ‘reliability’ of all information available through the Content and, therefore, any decision to make investments on the basis of such information will be the sole responsibility of the User. In addition, if you intend to make investments, you should verify the information obtained through the Content with professional persons who can assess whether such investments, as well as the information on the basis of which you decide to invest, are reliable and appropriate to your personal situation. 
  • Limitations on Goosebump’s Responsibility-The User acknowledges and agrees that Goosebump can in no case be held responsible for any damages of any kind and nature in any way arising from the use of the contents. The User acknowledges and agrees that Goosebump can in no case be held responsible for the content of any sites accessible through hypertext links, including, for example, sites accessible through advertising banners and, in general, through promotional spaces. Furthermore, the User acknowledges and agrees that Goosebump shall in no case be held liable for damages resulting from any interruptions, suspensions, delays or anomalies in the delivery of the Contents. 
  • Liability and exclusion of liability-Liability is based on the applicable legal provisions. However, in no event shall Goosebump be liable for (a) slight negligence, (b) damage resulting from delivery delay (c) unrealised savings, or (d) indirect and consequential damage and subsequent damage and loss of profit, or (e) any acts and omissions on the part of auxiliary persons of Goosebump, be this contractual or non-contractual. Moreover, Goosebump will not accept any liability in the following cases: a) storage, setting or use of products that is improper, unlawful or contrary to contract; b) use of incompatible spare parts or accessories; c) failure to maintain and/or improper modification or repair of the products by our clients or a third party; d) force majeure, particularly natural hazards, moisture, shock and impact etc. that are not caused by Goosebump or official orders. All ordered products remain the property of Goosebump until payment is received in full.  
  • Order change or cancellation-Order placement obliges the customer to accept the products and services. Goosebump, at its own discretion, accept subsequent order changes or cancellations by the customer and invoice an inconvenience charge of 30% (thirty percent) of the cancelled order value, but no less than CHF 50.–, as well as any value loss of the ordered products. 
  • Payment methods-Goosebump claims all payments for products and services purchased on Goosebump’s website directly from the customer. Payment must be made in Swiss Francs. 
  • Applicable Law and Jurisdiction- These General Terms and Conditions are governed by Swiss law. Any dispute arising out of or in any way related to these General Conditions or their execution shall be exclusively subject to the jurisdiction of the Court of Zurich. 

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